Brittany Bell is a Customer Success Manager at Cresta where she partners with some of the world's leading organizations to help drive better Customer Experience. With over a decade of expertise in operating contact centers in her past, Brittany has experienced the challenges of the teams she works with, and provides meaningful guidance as they leverage the Cresta platform. Brittany loves data analysis and being strategic in priorities based on what she can see in the numbers. When not striving to better enable contact center agents, you'd likely find Brittany studying up on random knowledge that could come in handy for bar trivia.