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Join call centre directors and managers from Etisalat (Nigeria), I&M Bank (Kenya), Stanbic Bank (Kenya), Barclays Africa Group Limited, Airtel Network (Kenya), UAP- Old Mutual Bank, Konga, and more to discuss your biggest challenges and debate best-practice methodologies to address various gaps so your organisation can evolve and adapt in order to survive and thrive in this digital age.

Download the agenda-at-a-glance now and get a quick glimpse into the topics and sessions to be covered during the event to find out what’s in store for you.