Director- Customer Experience Management, Founder and CSO
Bridge International Academies, Neetch Company
Conference Day One: Tuesday, 22 August 2017
Tuesday, August 22nd, 2017
Explore the planning and execution of live chats including staffing, training, measuring success and ensuring ideal customer experience.
Looking to launch chat support? Gain insights, best practices and lessons to ensure successful customer engagement. Review how your company can not only manage various channels —but improve bottom-line in the process.