April 23-25, 2025 | Kansas City, MO | This invite-only event is built for today's CX & customer contact leaders in the BFSI sector as they aim to benchmark, connect, and identify solutions to critical business challenges in the most efficient and effective way possible.

Your guide to Customer Management Practice's 2025 Business Opportunities. From a la carte options to hosting roundtable discussions, there are a variety of options to promote your brand and partner with us.

Which executives join the CCW BFSI Exchange? Our Past Attendee Snapshot offers an inside look at the senior CX and Customer Contact leaders who attended last year. Discover which job titles benefit the most, what their top priorities are, and more. See how you’ll be connecting with like-minded professionals who are shaping the future of customer contact.