Industry-Leading Speakers


Jonas Ng
Jonas Ng
Chief Operating Officer of Laurel Road
KeyBank
Pam Haller
Pam Haller
Chief Experience & Marketing Officer
Royal Credit Union
Gaurav Passi
Gaurav Passi
Founder & CEO
Zingly.ai
Audrey Stone
Audrey Stone
Vice President, Employee Experience Transformation & Enablement
JPMorgan Chase & Co.
Ann Binder Schaefer
Ann Binder Schaefer
Vice President of Customer Support & Service
Northwestern Mutual
Tanika Scott
Tanika Scott
Vice President, Lead DEI Business Execution
Wells Fargo
Kelly Marlow
Kelly Marlow
Associate Vice President, Digital Workplace Experience
Nationwide
Jason Mariasis
Jason Mariasis
Vice President, Digital Product Management & Customer Experience
Credit One Bank
Harsh Singh
Harsh Singh
AVP User Experience Design
Assurant
Jasmine Reno
Jasmine Reno
Vice President, Call Center Operations
Flagstar Bank
Chuck Kriss
Chuck Kriss
Director of Customer Experience
American Integrity Insurance Company
Tara Brady
Tara Brady
Senior Vice President, Director of Customer Experience
Provident Bank
Heiwote Tadesse
Heiwote Tadesse
Executive Vice President - Member Relations
Associated Credit Union
Robert Sims
Robert Sims
Senior Vice President of Retail Services
Greylock Federal Credit Union
Catrina Tate
Catrina Tate
Vice President of Retail
Everwise Credit Union
Brent Nelson
Brent Nelson
Vice President of the Virtual Communication Center
Wellby Financial
Michelle Kile
Michelle Kile
Vice President, Branch Services
Digital Credit Union
Heather Wood
Heather Wood
Assistant Vice President of Strategic Partnerships
AmeriCU Credit Union
Anna Obikane
Anna Obikane
Executive Director of User Experience Research
J.P. Morgan Chase
Sai Seethala
Sai Seethala
Director of Data, Reporting & Data Science
Sun Life
Chuck Kriss
Chuck Kriss
Director of Customer Experience
American Integrity Insurance Company
Joe Charnitski
Joe Charnitski
Director, Field Communications
Sprinklr
Brian Cantor
Brian Cantor
Managing Director, Digital
Customer Management Practice
Michaud Ray
Michaud Ray
Senior Vice President, Account Management
Foundever
Nick Schoeneberger
Nick Schoeneberger
Senior Customer Engagement Executive
Precisely
Adena Kirkbride
Adena Kirkbride
Account Executive
LinkLive
Sam Gage
Sam Gage
Account Executive
LinkLive
Michael Lewandowski
Michael Lewandowski
Financial Services Lead
Method
Eleanor Cooper
Eleanor Cooper
CEO, Co-Founder
Pathstream
Brad Schieber
Brad Schieber
Vice President Sales & Alliances
Zingtree