2025 Speakers

Audrey Stone
Audrey Stone
VP Overdraft BA Manager
JP Morgan Chase & Co.
Tanika Scott
Tanika Scott
Vice President, Lead Business Execution Consultant – DE&I Focused
Wells Fargo
Andrea Jackson
Andrea Jackson
Vice President, Experience and Design
M&T Bank
Cheryl China
Cheryl China
SVP, Director Mass Market Servicing
Citizens Bank
Matt Goldsmith
Matt Goldsmith
SVP Member Services
Digital Federal Credit Union
Edwin Jones
Edwin Jones
AVP, Director of Customer Experience & Strategy
Federal Home Loan Bank of Chicago
Amy Welsh
Amy Welsh
Sr. Director of Consumer Banking Solutions
Discover Financial
Mary Rose Bufalino
Mary Rose Bufalino
Head, Customer Loyalty, Canadian Personal & Business Banking
BMO Financial Group
Heather Wood
Heather Wood
AVP of Strategic Partnerships
Americu Credit Union
Michaud Ray
Michaud Ray
SVP
Foundever
Brian Cantor
Brian Cantor
Managaing Director, Digital
Customer Management Practice
Nicole Kyle
Nicole Kyle
Chief Analyst & Managing Director, CMP Research
Customer Management Practice
Drea Jackson
Drea Jackson
Vice President of Innovation and Experience
M&T Bank
Jaime Gantz
Sr. Manager, Process Management
Capital One
Seun Aiyese
Seun Aiyese
President, Head of Retail Banking
Southern Bancorp
Sandy Ko Fonesca
Sandy Ko Fonesca
Founder & Principal
CCWomen
Saket Kumar
Saket Kumar
Vice President, Consumer Analytics
Citi
Harrison Gillis
Harrison Gillis
Director, Enterprise Growth
SkanAI

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