Observe.AI: The AI platform built for modern contact centers Observe.AI, the AI platform for contact centers, enables companies to automate, analyze and act on every customer interaction. Built upon our leadership in conversation intelligence, our platform combines advanced capabilities such as Voice AI Agents, Real-time AI, Post-interaction AI, Summarization AI, Knowledge AI, Screen Recording, and Reporting and Analytics to create the autonomous contact of the future – today. By leveraging the power of AI, our platform enables organizations to:1. Extract actionable intelligence from every customer interaction. 2. Automate complex conversations in an authentic way. 3. Supercharge agent performance. 4. Highlight business insights that matter most to key users and leadership.