Daniele Iezzi

Former - General Manager Customer Service Country Road Group

Agenda Day 1

10:30 AM Panel Discussion | Integrating Traditional and Digital Service Channels

·        What does a successful omnichannel experience look like?

·        Managing different customer needs to ensure everyone get the solution they need

·        Data, privacy and security for the modern customer

Check out the incredible speaker line-up to see who will be joining Daniele.

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