Mark Howard
Former-Senior Manager, Membership Services
Ambulance Victoria
Claire Radbourne
Manager, CX
Hume City Council
Matt Henderson
Inspector - Police Assistance Line & Online Reporting Contact Centre
Victoria Police
Martha Carr
Branch Manager of Client Services
Department of Education
Jon Cina
Associate Director Legal Help
Victoria Legal Aid
Jordy Ughetti
CXO
Cenitex
Corrie Thomas
Executive Director of Customer Services and Business Revenue
State Revenue Office
Stephen Bond
Service Delivery Projects Director
Defence Housing Australia
Samantha Price
Head of Customer & Business Improvement
City of Port Phillip
Clifford Heri
Enforcement and Support Services Director
Dept of Justice & Community Safety
Renae Patterson
Customer Service Manager
NSW Department of Climate Change, Energy, the Environment and Water
Robert Parker
Manager Customer Experience
Glen Eira City Council
Paul Magee
Chief Executive Officer
Auraya
Alan Ciantar
Head of Consumer & Practitioner Services | Consumer & Practitioner Services
Building & Plumbing Commission
Rowena Powell
Chief Growth Officer of Government
Probecx
David Honour
Enquiries Manager
Holmesglen institute
Sally Forde
General Manager - Mental Health Operations
Australian Unity
It was valuable to see how others were addressing challenges which are common to many of us.
I found the conference gave me networking opportunities and further information for actions into the future.
This was a valuable experience which I received a lot of useful information.
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