14-15 June
The Peninsula Manila, Makati City, Metro Manila, Philippines
The Peninsula Manila, Makati City, Metro Manila, Philippines
Simon Lee
Regional General Manager, Asia
Genesys
Check out the incredible speaker line-up to see who will be joining Simon.
Download The Latest AgendaCONFERENCE DAY ONE
Wednesday, June 14th, 2017
12:00 PM The Scalability and Economics of Cloud Contact Centers in Delivering Exceptional Customer Experience
- Benefits of cloud contact centers: How architecture can affect customer service agility and agent performance
- Insights to evaluating cloud risks and managing deployment models
- Enhancing omni-channel customer engagement with successful cloud transition