Andrea McKenzie
Group Manager - Customer Contact
Auckland Transport
Check out the incredible speaker line-up to see who will be joining Andrea.
Download The Latest AgendaConference Day Two: Friday, 28 April 2017
Friday, April 28th, 2017
11:30 AM PANEL DISCUSSION: Igniting Employee Engagement and Boosting a Customer Centric Culture
- Leveraging engagement solutions that span the employee lifecycle, from pre-hire tools to exit strategies
- Tips and tools for embedding a customer centric culture, and a culture for change
- Understanding how to leverage engagement’s next big thing: Emotional connections to your organisation
- Developing transparency and communication skills within teams to engage and motive staff with changes
- Demonstrating examples of how engagement is created in the workplace
- Getting staff aligned through mindset and change- what technology tools can help support that?