27th and 28th April 2017 | Rydges Auckland, New Zealand
Riteshni Gounder, National Contact Centre Manager at Countdown Supermarkets

Riteshni Gounder

National Contact Centre Manager
Countdown Supermarkets

Check out the incredible speaker line-up to see who will be joining Riteshni.

Download The Latest Agenda

Conference Day One: Thursday, 27 April 2017

Monday, March 4th, 2019

4:15 PM Creating Staff Engagement, Managing Agent Retention, and Working with Millennials

  • How to create an environment where staff want to stay and millennials become engaged
  • Identifying strategies to train staff and ensure they are consistently being up skilled
  • Discovering strategies for improving commitment, engagement and a genuine sense of inclusion among all employees
  • How do you continue to lead and motive people in a changing environment
  • Understanding different strategies for measuring staff engagement and KPIs