Stay ahead of the curve with the tools and technology shaping the contact center of tomorrow.

Why Attend?

We are officially in the Age of AI — work, as we know it, is shifting every day. Emerging technology is keeping contact center leaders on their toes as they work to implement tools and technologies that actually align with their needs.
 
In 2026, it is critical to not just be aware but ahead of the curve when it comes to emerging technology. This series will cover the most innovative and exciting new technology transforming the contact center. Sessions will deep dive into the most important use cases, strategies and real-world applications of CX technology.
 
Whether you're modernizing operations or working to build the contact center of tomorrow, this series will help equip attendees with the knowledge to stay ahead in a rapidly evolving landscape.
 
From AI-powered assistants to omnichannel customer engagement platforms, technology leaders and practitioners will cover all things tech in 2026.