Stay ahead of the curve with the tools and technology shaping the contact center of tomorrow.

Emerging Contact Center Technology
February 18 | 12PM ET
Nirmal Mukhi

Nirmal Mukhi

Chief Architect ASAPP
Nirmal Mukhi

Nirmal Mukhi is the Chief Architect at ASAPP, where he builds machine learning capabilities and products. Prior to joining ASAPP, Nirmal held leadership positions in engineering and research at IBM, where he was R&D lead for Watson Education, and served as CTO at TRANSFR. He has over 30 publications (with 4500+ citations), 15 patents, and has appeared on a Discovery Channel documentary about AI.