Jamasen currently leads product marketing & partnerships at Directly, working with customers and partners to understand how companies can improve their contact center performance and customer satisfaction ratings with the Directly platform. Jamasen has helped companies successfully deploy automation solutions in contact centers across a variety of industries, including hospitality, telecom, retail, software, and finance. Additionally, he is the founder of the recently acquired Kylie.ai, an enterprise-grade conversational AI and RPA platform. Jamasen is based in San Francisco, CA.