Lori Pon

Director, Claim Transformation & Claim Service Center The Auto Club Group (AAA)

Lori Pon is an experienced project manager and insurance professional successful in leading major system implementations and multiple business units. She possesses strong management and leadership skills, with the ability to motivate and develop high-performing employees, solid planning and organizational skills, including the oversight of key technology initiatives and management of profit and loss objectives. Lori is a highly motivated and results-oriented leader with broad experience leading diverse workforces in call center and P&C insurance operations, strategic planning and sales channel development.