Experience the shift. Empowering contact center futures through exceptional EX, one interaction at a time.

Why Attend?

The employee experience is now more important than ever before. Exceptional customer experiences hinge on an effective and empowered employee. To ensure future employees are prepared for rising expectations, companies must implement strategies to support and enable agents to succeed.

Join us for the Future of Contact Center Employees seminar series, CX leaders across industries will cover their top priorities and initiatives for EX in 2024 and beyond. Sessions will cover themes of training and development, change management, employee engagement and solutions for streamlining workflows.