Experience the shift. Empowering contact center futures through exceptional EX, one interaction at a time.
Future of Contact Center Employees
February 27-28 | 12PM ET
The speaker Bradly Sax was part of the previous event. To review the most recent speakers list, click here.
Bradly Sax
Global Director, Guest Experience Delaware NorthWhy Bradly?
Responsible for the enterprise-wide leadership of all CX related activities throughout the customer journey including; brand standards management, customer service delivery training, quality assurance, voice of the customer, associate recognition, gap and metrics analysis, and continuous improvement efforts.
