Six years ago I started as Vice President of Account Management at HomeServe, responsible for growing our U.S. energy utility partners through territory, product and channel expansion. Most recently, I took on the customer experience at HomeServe, responsible for the contact center operations, as well as customer experience including automation of the HomeServe journey. I have 20 years of marketing experience, 13 years of product development and account management experience from start-ups to Fortune 500 and everything in between. Prior to joining HomeServe, I was at Synapse Group, Inc. (a Time Inc. subsidiary where I managed marketing, product development and overall relationships with DRTV partners). To my parents chagrin, I received a B.A. in biology from Swarthmore College. hold an M.A. in Sports Marketing from the University of Connecticut and am a licensed holistic nutrition coach. I used to coach and play lots of tennis, but put that on hold for the last 10 years when my oldest daughter was born, with no regrets. I love being outdoors with my two girls (7 and 11) and husband (whom I met on match.com). In my spare time, I figure out ways to make the junk food my kids love into health food.