Pete Lee

VP, Global Alliances and Sales Observe.AI

Day 2: Wednesday, April 7th

Wednesday, April 7th, 2021

1:00 PM Demystify Artificial Intelligence in Customer Experience

With the landscape of CX rapidly evolving, AI is today’s de-facto buzzword for CX innovation and mobility. But what does AI in CX actually look like today?

In this session, some of the industry’s foremost AI thought leaders share actionable expert advice on innovating CX operations with AI. Attendees will also learn precisely how EmployBridge seamlessly deployed AI solutions to empower its agents and improve customer satisfaction.