Spencer Wiedeman

Head of Go-to-Market Airkit

Day 3: Thursday, April 8th

Thursday, April 8th, 2021

12:30 PM Evaluating Contact Center Tools: The Airkit and Accenture Partnership

Even before the events of 2020, contact center engagement was trending toward digital. As such, the new challenge of evaluating up-and-coming solutions arose for contact center executives. Tune in to this session with Airkit's Head of Go to Market, Spencer Wiedeman, and Accenture Interactive's Managing Director, Pedro Pombo, for advice on the following: 

  • How to prioritize spend on new technology. 
  • Identifying contact center challenges. 
  • How to get started with low-code tools like Airkit.