Kindra Cooper | 12/04/2018
It’s indisputable that brands hold sway over our behavior - the aggregate of products and services we consume shapes the lifestyle we lead. Through choice architecture and nudge marketing, brands can induce their customers to adopt “socially desirable” behaviors like being polite, or jettison bad habits like smoking or texting while driving.
Recent nudge policies such as automatic voter registration and default opt-ins for organ donation make it hard to opt out of good behavi...
To continue reading this story Click Here
RECOMMENDED
Upcoming Events
Customer Management Practice
January 1 - December 1, 2030
Register Now |
View Agenda |
Learn More
Customer Contact Week Asia 2025
September 2 - 5, 2025
Conrad Orchard Singapore
Register Now |
View Agenda |
Learn More