Catherine Hayes' 25+ year career spans a broad range of expertise, including front-end coding, AI, UI & UX design, backend development, data architecture, systems integration, and solution engineering. She serves as a technical liaison for many of her clients and her experience as a college instructor and small business owner helps her break down abstract technical concepts, translate requirements, and communicate effectively to make the development process more accessible and enjoyable.
Day 1 | Wednesday, February 19
5:15 PM Masterclass B | Spatial Computing & CX: Designing Customer Journeys in 3D and Beyond
Spatial computing blends physical and digital realities to create immersive, interactive customer journeys. Discover how AR, VR, and 3D interfaces can revolutionize product discovery, retail experiences, and customer engagement by enabling personalized, location-aware interactions.
Key Takeaways:
Explore emerging spatial computing technologies and their CX applications
Learn how to design seamless omni-channel journeys incorporating AR/VR
Understand challenges around hardware adoption and customer accessibility
Examine strategies to measure ROI on immersive CX initiatives
Check out the incredible speaker line-up to see who will be joining Catherine.
Download The Latest Agenda
