Sutherland is a global leader in driving business and digital transformation and exceptional experiences along the entire journey of our client’s engagement with their customers. With over 35 years of experience, we combine deep domain expertise and extensive knowledge in proven optimization with both proprietary and partnered tools and platforms to drive growth, efficiency, and productivity across organizations. With a unique combination of market-leading technology and business process excellence, Sutherland reinvents the front-office experiences and back-office operations of global organizations turning legacy environments into state-of-the-art business enablers.
Sutherland brings together our people, processes, products and platforms across cognitive artificial intelligence (AI), intelligent automation, advanced analytics and digital services to create unique solutions for the industries that we service, all available in an “as a service model” on which costs are based on consumption and directly tied to the delivery of measurable business outcomes for our clients – an outcome model that drives either holistic transformation or focused initiatives in specific areas. A relentless focus on innovation and constant development of IP keeps our differentiated offerings at the forefront of technology, helping clients navigate a constantly evolving future while achieving outsized performance.
We serve marque brands across Healthcare, Insurance, Banking and Financial Services, Communications, Media and entertainment, Travel and Logistics and Retail technologies. Sutherland has 212 unique and independent inventions associated with several patent grants in critical technologies in the US and UK. Leveraging this IP and combining it with our platforms, domain expertise, engineering and digital expertise and collaborative partnerships, we are a team of 40,000 delivering tailored services and solutions driving tangible results at scale for our clients.