November 13 - 15, 2024
| The Wigwam | Phoenix, AZ
Anthony Weinberg currently serves as AVP for the Sales Contact Centers with Bright HealthCare, an emerging Health Insurance company focused on providing plans, services and benefits that make health insurance easy-to-understand and easy-to-use. With over 20 years’ experience in omni-channel contact centers in the healthcare and education industries, Anthony has focused on sales, support, and service operations. He also teaches collegiate level courses in the field of Management, Marketing and Human Resources.
Day 3 | Friday, November 3
11:30 AM Executive Roundtable | Preparing for Tomorrow's Customer: A Collaborative Blueprint for the Future
As the CCW Exchange comes to a close, it's not just about reflecting on what we've learned but anticipating and preparing for the future. With an ever-changing customer contact landscape, we must remain proactive, innovative, and adaptable. This session will provide a dynamic and interactive platform for executives to exchange insights, tackle pressing topics, and collaboratively envision the future of customer contact.
Key Takeaways:
- Engage in a collaborative discussion about actionable steps and strategies
- Participants will be prompted to reflect on their "aha" moments from the week: "What are the two most impactful takeaways you're bringing back to your team?"
- Participants will be encouraged to share what resonated with them most and what strategies or insights they'll be implementing upon returning to their organizations
Check out the incredible speaker line-up to see who will be joining Anthony.
Download The Latest Agenda
