Chris Rozum

In the evolving landscape of the modern workplace, businesses are grappling with the integration of remote and in-office work models. Effective Workforce Management is paramount in addressing the unique challenges and leveraging the opportunities of this hybrid work environment. This session will guide attendees on enhancing engagement for remote workers, redefining in-office operations, and building bridges between the two for a cohesive and productive work experience.

Key Takeaways:

- Learn how modern WFM strategies are being tailored to accommodate both remote and in-office work models, ensuring alignment, engagement, and peak productivity

- Explore the interconnectedness of WFM functions in a hybrid environment, and the implications of inefficiencies on the overall work ecosystem

- Gain insights to craft robust, flexible strategies that cater to evolving workplace dynamics, driving superior customer experience and streamlined operations