Deana is a seasoned Global Customer Experience expert who specializes in digital acceleration to deliver business transformation. She regularly delivers keynote presentations that challenge audiences to understand their customers expectations creating roadmaps that help achieve business and customer needs. With a diverse background spanning sales and service operations, product and engineering leadership, risk mitigation, and privacy data, she has consistently delivered strategies that elevate customer and employee experiences while enhancing business performance and financial outcomes. Deana is also a Board Leader and member of CHIEF, continuously contributing to industry thought leadership.
Check out the incredible speaker line-up to see who will be joining Deana.
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