Freshworks Inc. is the leading provider of cloud-based customer engagement software. Freshworks' is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. The company's cloud-based suite of SaaS products is widely used by over 150,000 organisations across the world including Decathlon, Hamleys, Makemytrip, HP, Grofers, Teamviewer, and Cisco.
Freshworks is featured in the Gartner Magic Quadrant for the CRM Customer Engagement Center category for 3 years consecutively.