ibex is the go-to omnichannel BPO partner for blue chips, start-ups, and scale-ups looking to transition to revenue and value-driven CX programs. Our global contact center network and expert CX teams help the world’s leading brands overcome CSAT, ROI, and CX scale challenges. Featuring the industry’s leading employee experience methodology, backed by Wave X, a purpose-built technology platform designed to enhance agent performance at every customer touchpoint, ibex methodically delivers superior CX results for its over 100 clients.