Solidroad is the optimization layer for human and AI agents that makes every customer interaction better, faster, and more consistent.With Solidroad, you can generate realistic customer simulations, train and coach agents, and improve both human and AI performance – so that every skill gap is closed, and every agent performs at their best. - AI-powered QA platform that reviews 100% of human and AI agent customer interactions. - Personalized, real-world support training simulations for agents. - Performance evaluation and quality scoring in live customer channels.