January 17 - 20, 2017

Media Partners


Call Center IQ
Website: http://www.callcenter-iq.com/

Formed through the union of Call Center Week, the world’s largest and most influential customer service event, and Customer Management IQ, the world’s largest and most influential customer service online platform, Call Center IQ reigns as the most significant community, resource hub and advisory for call center and customer experience... Read More

Latin America Telecom Specialist
Website: http://www.linkedin.com/groups/70522

For those interested in the telecommunications business development within the Latin American countries. Read More

Call Center Pros
Website: http://www.linkedin.com/groups/56661/profile

The Call Center Pros are a LinkedIn Open Networkers - Executives Only group, which is made up from many industries: ACD, BPO, Call Center, Contact Center, CRM, Infrastructure, PBX, Telecom, Voice Recognition and Workforce Management. This is not open to short term call center employees. Read More

Call Center News
Website: http://callcenternews.info

Callcenternews! Digital is a specialized magazine dedicated to contact centers world. The contents is updated daily and is made by professionals of the industry. It also has a forum to exchange ideas and opinions on specific issues that make the everyday work of the Call & Contact Centers in Latin... Read More

ICSA
Website: http://www.icsatoday.org

The ICSA Group on LinkedIn is a connection of global Customer Service Professionals across all industries.  Members freely share strategies and tactics to help their organizations improve the experiences and service they provide to their customers. The International Customer Service Association is the only non-profit professional association dedicated to the... Read More

CCWLATAM - Telecom Reseller
Website: http://www.telecomreseller.com

TelecomReseller is your source for news, information and insight on UnifiedCommunications, Cloud and Collaboration. We report extensively on enterprisegrade cloud, mobility, Skype/Lync, WebRTC, on prem and cloud based solutions.Our eBulletins, podcasts, broadcasts, online and print editions reach over40,000 qualified readers. For a free subscription visit http://telecomreseller.com/subscribe-form/. Connect your story with... Read More

Baja Contact Center Cluster
Website: http://www.bajacallcenters.com

The Baja Contact Center Cluster, is a formally established nonprofit organization that combines efforts to develop the Contact Center, Telemarketing and BPO (Business Process Outsourcing) Sector in Baja California, Mexico, as well as removing obstacles that limit its growth. This Cluster is formed by Contact Center Companies, as well as... Read More

Baja Call Center Association / Call Center Services International
Website: http://www.bajacallcenters.com/

CCSI is a World Class Contact Center strategically located in Baja California, Mexico (minutes from San Diego, California).  Our core business is to help you establish a high performance yet cost effective “near-shore” Contact Center in Baja California. Our agents are fully bilingual, bi-cultural, well educated and have expertise in... Read More