At
Eventus Solutions Group, we help our clients transform customer engagement.
With over 300 successful customer experience transformation projects, we have
helped our clients increase customer satisfaction, reduce Customer Experience
costs, and significantly improve performance. We dedicate a CX leader to every
client account and have a vast pool of experienced consultants ranging from
VPs' of contact centers to CX technology experts. The Eventus business model
allows us to deliver technology-independent solutions for all phases of the
customer journey.
Our methodology produces outcomes
that solve your pain points and deliver results at an accelerated pace. Our
projects are typically completed for 30% lower cost than internal IT teams or
big consulting firms. This engagement models enables quicker payback, and we
can also design short engagements in a phased approach to drive quick wins,
allowing clients to start small and scale up as their business needs
expand.