Adam Pruitt
Adam Pruitt
Vice President, Design & Customer Experience
JP Morgan Chase
JP Morgan Chase
Nishtha Jain
Nishtha Jain
Head of Innovation and Digital Technology
Takeda
Takeda
Ginny Couvillon
Ginny Couvillon
Head of Client Services, US Wealth Management
UBS
UBS
Hugo Henri
Hugo Henri
Head of CX & Innovation
ARAMARK
ARAMARK
Emilio Harrison
Emilio Harrison
Vice President of User Experience Research
JP Morgan Chase
JP Morgan Chase
Wes Dudley
Wes Dudley
VP, Customer Experience
Broad River Retail
Richa Jain
Richa Jain
Vice President, Enterprise Data Analytics & Business Intelligence, Chief Data
Prudential Financial
Prudential Financial
Zach Bolena
Zach Bolena
Vice President, Experience Design (AI Strategies)
JP Morgan Chase
JP Morgan Chase
David Phipps
David Phipps
Chief Technology Officer
Generation Tux
Generation Tux
David Weisman
David Weisman
Chief Experience Officer
NYC Health + Hospitals
NYC Health + Hospitals
Nick Birkby
Nick Birkby
Lead, UX Research
Flex
Flex
Sarah Baker
Sarah Baker
Senior Director of Customer Experience
TodayTix
TodayTix
Sandhya Kamineni
Sandhya Kamineni
Director, Digital And Data Science Product
Johnson & Johnson
Johnson & Johnson
Anu Chatterjee
Anu Chatterjee
Director of Analytics
PepsiCo
PepsiCo
Sam Hanks
Sam Hanks
Director, Digital CX
National Association of REALTORS
National Association of REALTORS
Paul Lima
Paul Lima
Managing Partner
Lima Consulting
Seun Aiyese
Seun Aiyese
President of Retail Banking
Southern Bancorp
Southern Bancorp
Catheryn Li
Catheryn Li
CEO
Simple AI
Sean Albertson
Sean Albertson
Founder & CEO
CX4ROCKS
Jason Ten-Pow
Jason Ten-Pow
CEO & Founder
BespokeCX
BespokeCX
Seun Aiyese M.A.
Seun Aiyese M.A.
SVP, Member Engagement
Southern Bank
Southern Bank
Ian Tempro
Ian Tempro
Chief Operating Officer
IA Solutions
James Brown
James Brown
Messaging Relationships – Apple & Google
First Class Connection
First Class Connection
Jake Frederico
Jake Frederico
Research Analyst & Program Manager
Customer Management Practice
Jordan Zivoder
Jordan Zivoder
Quantitative Research Lead
CMP Research
Audrey Steeves
Audrey Steeves
Content Analyst
Customer Management Practice




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