October 15-17, 2025 | Downright Austin | Austin, TX
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2025 Solution Providers
Ask Nicely
Website: https://www.asknicely.com/
AskNicely uses AI to capture richer, more specific customer feedback and convert it into simple, daily actions your team can take. No overthinking, just clear next steps that drive retention, referrals, and revenue. Read More
CMP Research
Website: www.cmpresearch.com
CMP Research is the research and advisory group of Customer Management Practice (CMP), the organization that puts on CCW and CXO Exchanges. This research and advisory service provides customer contact and CX leaders with independent insights and expert advice to make better decisions faster. Signature research, diagnostic tools, data-driven benchmarks... Read More
Cognigy
Website: https://cognigy.com/
Cognigy.AI delivers next-gen customer service through solutions like Voice AI Agents, Digital Chat AI Agents, and Agent Copilot. Read More
First Class Connection
Website: firstclassconnection.net/
Equipping Organizations for a Transformative Customer Experience. We support organizations in navigating digital transformation with tailored solutions. Our expert team is with you every step of the way, from solution selection to seamless implementation, ensuring you achieve greater impact and quicker returns on investment. We’ll help you explore the best... Read More
IA Call Center
Website: iacallcenter.com/
IA Call Center is a call center and client partnerships provider, offering customized Inbound call center services and solutions that improve business processes and enhance customer service. Every business face’s challenge, but at the same time, every business and challenge is unique. That’s why we developed our inbound call center... Read More
Lima Consulting Group
Website: https://www.limaconsulting.com/
We are a boutique consulting firm that equips world-class organizations to deliver exceptional customer experiences with the help of MarTech and AdTech innovations. We assist in the development and execution of board-level business strategies & outcomes. Read More
Nextiva
Website: nextiva.com/
Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. The company’s commitment to Amazing Service® and... Read More
ONR
Website: https://www.bespokecx.com/
ONR specializes in CX benchmarking, helping you prioritize strategies that drive impact. Our insights power storytelling and strengthen customer relationships. CX Consulting – We integrate customer knowledge and data expertise to uncover opportunities, solve challenges, and create seamless, personalized experiences that foster loyalty and growth. CX Program Management – Our... Read More
Survey Sparrow
Website: https://surveysparrow.com/
SurveySparrow helps you adopt a continuously refining end-to-end experience management into your existing ecosystem. With simplified workflows & automation to drive actions, you get to deliver nothing but wows to your audience. Now, don’t just take our word for it. Read More
Talkdesk
Website: http://www.talkdesk.com
Talkdesk Enterprise Contact Center Platform empowers companies to continuously improve customer experience. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Powerfully SimpleTalkdesk is easy to implement... Read More
Zenarate
Website: https://www.zenarate.com/
Zenarate is the world’s leading AI simulation + coaching platform that promises to undeniably prove the ROI of upskilling. Our Learning & Performance Ecosystem trains, certifies, measures, and coaches millions of learners across the globe in over 79 languages through scalable practice, live performance analysis, and automated learner development plans. Read More
