October 15-17, 2025 | Downright Austin | Austin, TX
2025 Solution Providers
AmplifAI
Website: https://www.amplifai.com
At AmplifAI, we're applying science to make teams better! AmplifAI was founded with the goal of leveraging data to create a personalized environment that enables every employee to succeed. As more companies explore the new generation of hybrid work, innovative leaders and organizations are relying on AmplifAI to enable performance,... Read More
CMP Research
Website: www.cmpresearch.com
CMP Research is an independent insights product that helps strategic customer contact leaders make better decisions faster. Signature research, case studies, and data-driven benchmarks help leaders innovate, advance, and compare their function’s performance and provide decision-support to executives in an uncertain and ever-changing customer service climate. Read More
First Class Connection
Website: firstclassconnection.net/
More solutions. Better value. Done. It's that simple. We understand when you're busy with other business-critical operations, how challenging it is to source and manage CX business requirements. Building an effective CX experience and digital transformation strategy, sourcing the right tools, and managing their installation is a full-time commitment that... Read More
IA Call Center
Website: iacallcenter.com/
IA Call Center is a call center and client partnerships provider, offering customized Inbound call center services and solutions that improve business processes and enhance customer service. Every business face’s challenge, but at the same time, every business and challenge is unique. That’s why we developed our inbound call center... Read More
Nextiva
Website: nextiva.com/
Nextiva is a cloud communications company that helps businesses build deeper connections with their customers. Nextiva combines— voice, video, collaboration, SMS, and surveys — to help businesses access the information they need at the right time to drive better business results. Nextiva was named the “#1 Business Phone System of... Read More
Observe.ai
Website: observe.ai/
Observe.ai is an Agent first, 'Voice AI' start-up for Call Centers. We work with platform partners such as TalkDesk, Enterprise Call Centers like Concentrix and with various financial services companies across the globe. The goal is to help every call center agent be more productive by providing insights on every... Read More
ONR
Website: https://www.bespokecx.com/
ONR specializes in CX benchmarking, helping you prioritize strategies that drive impact. Our insights power storytelling and strengthen customer relationships. CX Consulting – We integrate customer knowledge and data expertise to uncover opportunities, solve challenges, and create seamless, personalized experiences that foster loyalty and growth. CX Program Management – Our... Read More
Talkdesk
Website: http://www.talkdesk.com
Talkdesk Enterprise Contact Center Platform empowers companies to continuously improve customer experience. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Powerfully SimpleTalkdesk is easy to implement... Read More
Zenarate
Website: https://www.zenarate.com/
Zenarate is an award-winning Learning + Performance Ecosystem that builds front-line team member skill 2x as fast with half the cost. Read More
