Customer Feedback Platform: Collect real-time customer feedback using NPS, CSAT, and other survey formats, delivered through modern channels like email, SMS, and apps.Frontline Empowerment & Behavior Change: Turn feedback into daily coaching and recognition for frontline teams, driving consistent service improvements at scale.AI-Powered Insights & Automation: Analyze feedback with AI to surface key themes, provide actionable insights, and automate responses or workflows that improve customer experience.