Content

About
Events

I am looking for methods, procedures, formulas or metrics to measure the value of Quality Assurance work in a call center environment. Can you help?

I am looking for methods, procedures, formulas or metrics to measure the value of Quality Assurance work in a call center environment. Can you help?

Upcoming Events


Customer Contact Week Asia 2025

September 2 - 5, 2025
Conrad Orchard Singapore
Register Now | View Agenda | Learn More


CCW Healthcare Exchange

September 24 - 26, 2025
Chicago, IL
Register Now | View Agenda | Learn More

MORE EVENTS