"e;Call Center Myth Busters, A Trilogy: Part 1: Measurement, Analysis and Management"e; I am writing a book on customer contact myths in web 3.0 co-creation with experts world wide and would like to know if I could use the text and p
"e;Call Center Myth Busters, A Trilogy: Part 1: Measurement, Analysis and Management"e;
I am writing a book on customer contact myths in web 3.0 co-creation with experts world wide and would like to know if I could use the text and presentation of your trilogy.
Kind regards,
Marco houthuijzen