Energy Company contact centre is this the hardest call centre environment to keep agents motivated? Looking for innovative ways to enjoy working in such a heavily focussed processing environment. We have incentives,competitions,bonuses. Any suggestio

Energy Company contact centre is this the hardest call centre environment to keep agents motivated? Looking for innovative ways to enjoy working in such a heavily focussed processing environment. We have incentives,competitions,bonuses. Any suggestions on a good campaign-winback or otherwise where the customer would enjoy ringing the company instead of complaining about their bill?