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Do you have a Quiet Room (a dedicated room where reps can go to get some quiet time) in your call center? Are you located in the NYC area, Chicago or Mpls? If so, I'd like to talk with you! The publicists for my book (The Napkin, The Melon &

Do you have a Quiet Room (a dedicated room where reps can go to get some quiet time) in your call center? Are you located in the NYC area, Chicago or Mpls? If so, I'd like to talk with you! The publicists for my book (The Napkin, The Melon & The Monkey) are pitching TV shows on doing a story about the use of Quiet Rooms in call centers as tie-in with the &quote;uplugging&quote; process I suggest in the book.

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CCW Emerging Technology Exchange February 2026

February 4 - 6, 2026
San Diego Mission Bay Resort | San Diego, CA
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CCW Executive Exchange March 2026

March 4 - 6, 2026
Downright Austin | Austin, TX
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