Content

About
Events

How effective is live chat in the call center environment? I know Best Buy implemented this. Would this option work for an organization that doesn't do retail (Healthcare or Finance)?

How effective is live chat in the call center environment? I know Best Buy implemented this. Would this option work for an organization that doesn't do retail (Healthcare or Finance)?

Upcoming Events


Customer Contact Week Asia 2025

September 2 - 5, 2025
Conrad Orchard Singapore
Register Now | View Agenda | Learn More


CCW Healthcare Exchange

September 24 - 26, 2025
Chicago, IL
Register Now | View Agenda | Learn More

MORE EVENTS