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Is there software available to calculate the cost of each transaction type in the call center, order processing, phone, email responses, chat, to enable you to know the cost to serve.

CCW Digital Editor |
Is there software available to calculate the cost of each transaction type in the call center, order processing, phone, email responses, chat, to enable you to know the cost to serve.

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Customer Management Practice

January 1 - December 1, 2030

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Chief Experience Officer Exchange: Emerging Technology October 2025

October 15-17, 2025
Downright Austin | Austin, TX
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Customer Contact Week For Government GovCC

28 - 29 October 2025
Hyatt Centric, Melbourne, VIC
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