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Is there software available to calculate the cost of each transaction type in the call center, order processing, phone, email responses, chat, to enable you to know the cost to serve.

CCW Digital Editor |
Is there software available to calculate the cost of each transaction type in the call center, order processing, phone, email responses, chat, to enable you to know the cost to serve.

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Upcoming Events

Customer Management Practice

January 1 - December 1, 2030

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Customer Contact Week Philippines 2026

March 10 - 13, 2026
Philippines
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Customer Contact Week Australia and New Zealand

18-19 March 2026
Royal Randwick Racecourse, Sydney, Australia
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