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Is there software available to calculate the cost of each transaction type in the call center, order processing, phone, email responses, chat, to enable you to know the cost to serve.

CCW Digital Editor |
Is there software available to calculate the cost of each transaction type in the call center, order processing, phone, email responses, chat, to enable you to know the cost to serve.

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Upcoming Events

Customer Management Practice

January 1 - December 1, 2030

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CCW Emerging Technology Exchange February 2026

February 4 - 6, 2026
San Diego Mission Bay Resort | San Diego, CA
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CCW Executive Exchange March 2026

March 4 - 6, 2026
Downright Austin | Austin, TX
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