Today, leaders in charge of customer experience face many conflicting demands: achieve operational excellence, deliver higher revenue, as well as maintain high customer satisfaction. The key to balancing these demands lies in the scientific coupling of data driven insight with process design, enabled by the appropriate technology to become proactive and future ready.
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When It Comes To Gen AI Don’t Just Worry About C Suite Buy-In. Prioritize Getting Your Team On Board
2024-04-04
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