Customer service is more important today than ever before, and understanding the service preferences of each generation plays a critical role in an organization’s success. Enghouse Interactive polled 2,000 adults, young and old, to shed light on how your contact center can provide effortless, customized customer service, every time, no matter which generation you’re talking to.
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When It Comes To Gen AI Don’t Just Worry About C Suite Buy-In. Prioritize Getting Your Team On Board
2024-04-04
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