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How To Achieve a Great and Profitable Customer Experience

Customer Contact Week | 08/02/2011

Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)

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CCW Executive Exchange August 2025

August 11 - 13 2025
The Radisson Blu Aqua Hotel | Chicago, IL
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Customer Contact Week Asia 2025

September 2 - 5 2025
Conrad Orchard Singapore
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