This report will explore how contact centers can leverage emotion recognition in generative AI, discuss the benefits of incorporating this technology into customer service strategies, provide theoretical examples of its implementation, and share real-world success stories.
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eBook: The generative AI agent 100
2025-09-16
Humanity In Retail Customer Experiences: Navigating the Risks and Rewards of AI Transformation
2025-08-29
January 1 - December 1, 2030
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October 15-17, 2025
Downright Austin | Austin, TX
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28 - 29 October 2025
Hyatt Centric, Melbourne, VIC
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