At the core of Customer Contact Week (CCW) conferences and exchanges is a powerful ecosystem of senior-level practitioners, thought leaders, and technology innovators shaping the future of customer experience. CCW Digital extends this influence year-round, delivering data-backed analyst insights and exclusive executive perspectives directly to an audience of 200,000+ industry professionals.
A premier content vehicle designed to connect customer contact, CX, and technology leaders with cutting-edge strategies, innovations, and solutions.
A print edition of our inaugural issue will be distributed to over 5,000 attendees at CCW Las Vegas in June, ensuring direct engagement with key decision-makers.
Upcoming Events
Customer Management Practice
January 1 - December 1, 2030
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CCW Executive Exchange November 2025
November 5 - 7, 2025
Scottsdale, AZ
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CCW Emerging Technology Exchange February 2026
February 4 - 6, 2026
San Diego Mission Bay Resort | San Diego, CA
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