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eBook: Slash the cost of agent attrition

ASAPP . | 12/31/2024

Agent attrition is worse than ever. And it’s costing businesses a fortune in ballooning labor costs and lost productivity. The impact on the customer experience is even costlier with lost loyalty and revenue.

What if you could give customers the experience they want when they want it – convenient, efficient service that resolves their issues – without backfilling every time an agent leaves?

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