Marisa Smith is a seasoned CX and operations leader with over 15 years of executive experience across B2C and B2B services, healthcare, and logistics. Known for her entrepreneurial approach, Marisa excels at change management and business transformation.

Marisa has successfully led businesses from startup to scale, impacting 16,000+ employees globally across 100+ markets. Specializing in leveraging customer experience to drive LTV, she is currently Vice President, Customer Care at Angi focused on helping homeowners love where they live.

Prior to Angi, Marisa's career includes impactful roles at Episource, Clover Health, Waitr, Homer Logistics, and Ritual.