Natalie Vasilyev

Vice President, Customer Experience & Market Insights Elsevier

Natalie Vasilyev is a highly effective and results driven strategist with proven success record to lead, mentor, deliver efficiency, enhance product potential, serve as voice of new and existing customers and grow market potential. She has a successful record of proven results across global health markets. Natalie has also accomplished brand market leadership through proven evidence achieved with authentic research, developing and executing standards and framework.

Day 2 | Thursday, November 16

5:00 PM PANEL & Q+A | Action Customer and Business Insights: Turning Data into Strategy

In today's data-driven world, businesses have access to more customer and business insights than ever before. What separates successful companies from the rest is their ability to turn those insights into actionable strategies that drive growth and customer satisfaction. This panel discussion brings together industry experts to share their experiences on how they have successfully turned data into strategy. Panelists will discuss the challenges they have faced with interpreting data, how they use customer and business insights to drive key business decisions, and share best practices for implementing insights-driven strategies.