Acquire BPO is a business outsourcer headquartered in Australia with locations in the Philippines, the Dominican Republic and the US. With 7,000+ staff and 12-years’ experience, we deliver intelligent contact centre and back-office functions for global businesses.
- We’re Australian-owned and managed, offering access to stakeholders and operational transparency.
- We’re globally PCI-certified and compliant to ISMS, SOC 2 standards, etc.
- We’re powered by world-leading technology, integrating Segue, our in-house platform with omni-channel provider Genesys, to ensure seamless CX.
- Our facilities are fitted out to international standards with carrier-grade infrastructure and global redundancy.
- We take a holistic approach to solutions, integrating RPA, chatbots/Virtual Agents, biometrics and analytics, through our Automation & Intelligence division.
- We’re values-driven—committed to people through recognition and development programs.
We’re the only Australian company on IAOP’s® best outsourcing providers’ list, Winner of Best People and Culture at CCW and Most Innovative Company of the Year at the Stevies.