Sarina Pratley General Manager Contact Centres ANZ New Zealand
Chris Barnes Head of Service - Consumer Direct National Australia Bank
Sandy McIntosh General Manager Member Service Delivery RACV
Annie Ferguson Assistant Commissioner CAS Individuals Service Centre Australian Taxation Office
Phillipa Dobbin Head of Customer Operations Pepper Financial
Kate Bullock Contact Centre Director DHL Australia
Jeff Hamele Head of Business Operations and Member Services - Velocity Frequent Flyer Virgin Australia
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